48v battery VS 52v battery The 52v battery use 14S (50.4V, based on 14*3.6V), not 13S (46.8V nominal, based on 13* 3.6V) , that means a working voltage of over 48V most of the time. It also means that you’re getting that much more capacity than you would have had with an equivalent 13S Pack from somewhere else (7.7% extra VS a 13S equivalent) Notice: Most of EuropeancountrieswhichisinEuropeanUnion and isfreecustomsfees. (Norway ,New Zealand, Australia,Switzerland etc ,excludecustoms taxes ) Recommended to be used with 48v/52v 1000W/1500W Electric bicycle kit SPECIFIC： Model Tiger Shark Ebike battery Battery Material LG INR18650 MH1 3200mAh Nominal Voltage 52V Rated Capicaty 12.8Ah Pack Dimension 342*132*78(mm) Internal Impedance ≤100mΩ Max Charge Voltage 58.8V Max Charge Current 5A Min Discharge Voltage 38.2V Rated Discharge Current 30A Max Discharge Current 50A Charging Mode CC/CV Pack Weight About 4.5kg Over Current Protection 55A±3A Cycle Life 1000cycles Charge Temperature 0-45℃ Discharge Temperature -20-55℃ Certificates CE Motor Max 1500W Package Contents 1x Tiger Shark 52V 12.8ah LG 3200mahElectric Bike lithium ion battery 1x 58.8V 2A Charger with Plug 2 x Keys About the after-sale service 1. Our goal is customer satisfaction! 2. After you received the goods, if you do not know how to use it, please feel freely to contact us, we will try our best to deal with all problems. 3. Our company provide 1 year free warranty. Within 1 year, if product parts have problem(like fuse, BMS, case, charger), we will provide new parts for free(You need to provide strong evidence that shows these parts have been damaged), you only need to bear the freight. At the same time, we also can provide free technology consulting. 4. Within 5 days after you received the goods, if you find there are problem with goods, please contact us, after our engineer checked the pictures and evidences you provide and make sure it is ture, we will agree to provide new goods to you or return the goods. Both of us bear half the freight. All returned items must be in the original packaging and you must provide us with the shipping tracking number, specific reason for the return, and your po number. After we receive you goods, we will refund your full amount. 5. If you feel the service we do not good enough, please advise us, We will appreciate your proposal and we will continue to improve About Feedback 1. We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them! 2.We appreciate if you could give us 5 STAR Feedback and leave Positive Feedback on alibaba after the transaction is completed,and we will give you some discount or some gift for your next order -We surely will leave you the Positive Feedback once the delivery is confirmed. 3. If you have any other products that won't have in our website,you can tell me! Anything we done not well,Pls tell us! 4. I am very appreciated if you can give me a positive feedback when you get the goods,Should you have any problem,pls don't forget to contact with me asap.Thank you. . Disclaimer: Some country may impose import duty on the package. Price does not include import duty tax .Thanks The goods will send to you via the UPS , DHL , EMS or TNT according to different country and areas. About Shipping 1. Orders processed timely after the payment verification. 2. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address. 3. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season. 4. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery. 5. Delivery time depends on destination and other factors, If you don`t receive the item after 20 days, please contact us, We will track.
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